Work

A short recap of the main work experiences.

1. Software Engineer & EHC Service Delivery Manager

   Ericsson Italy (via Egomnia)

   Nov 2025 - Present

   • Oversaw daily EHC operations across cross-vendor teams, ensuring service continuity.
   • Managed shift planning, onboarding workflows, and KPI reporting.
   • Coordinated technical escalations and process optimization initiatives.
   • Introduced automation and operational standards to improve delivery quality.

2. Software Engineer

   Egomnia S.p.A.

   Jul 2025 - Present

   • Built LLM/RAG solutions to analyze procedures and automate ticket handling.
   • Developed server-management products with scalable React and Next.js frontends.
   • Worked across Python and Flask services for AI-assisted workflows.
   • Covered Service Delivery Manager responsibilities for client alignment and execution.

3. Full-Stack Developer

   KuriU

   Jan 2025 - Jul 2025

   • Developed full-stack web features with React, Next.js, and Java Spring Boot.
   • Managed integration and query flows on MySQL and PostgreSQL.
   • Collaborated with cross-functional teams on API delivery and product iteration.
   • Delivered performance improvements and robust backend logic for production use.

4. Front-End Developer

   Fast2Digital

   Jan 2024 - Dec 2024

   • Built and maintained responsive web interfaces with JavaScript and React.
   • Used Bootstrap and Tailwind CSS for fast UI delivery.
   • Collaborated with PMs and stakeholders to convert business requirements into features.
   • Streamlined prototyping workflows with no-code tooling where useful.